Privacy Policy
1. Introduction
At AureumAcia, your privacy is important to us. We are committed to protecting your personal information and being clear about how it is collected, used, and safeguarded. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.
Our goal is to provide a safe, transparent, and trustworthy experience for every customer.
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal details you provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details
Payment information:
Payments are processed securely through trusted payment providers. We do not store your full card details on our servers.
Technical and browsing information:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on our website
This helps us improve your shopping experience and website performance.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Respond to your questions and support requests
- Improve our website, products, and services
- Send updates or offers (only if you choose to receive them)
- Prevent fraud and maintain security
We collect only the information that is necessary to serve you better.
4. Website Platform & Third-Party Services
Our website is built on WordPress. To operate smoothly, we may use trusted third-party tools and service providers to support:
- Payment processing
- Order management
- Website performance
- Email communication
- Delivery services
These providers only receive the information required to perform their services and are expected to keep your data secure and confidential.
5. Sharing of Information
We respect your privacy.
We may share limited information only when necessary with:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Technical service providers that help run our website
We do not sell your personal information to third parties.
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand how visitors use our site
- Enhance your browsing experience
You can choose to disable cookies through your browser settings if you prefer.
7. Email Communication
If you choose to receive updates from us, we may send you:
- Order updates
- Product news
- Special offers
You can unsubscribe at any time using the link provided in our emails.
8. Data Security
We take reasonable and appropriate measures to protect your personal information from loss, misuse, or unauthorized access.
While no system can guarantee complete security, we continuously work to keep your data safe using trusted technology and secure processes.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Ask for corrections or updates
- Request deletion of your data
- Withdraw consent for marketing emails
To make a request, you can contact us using the details below.
10. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
AureumAcia
Email: support@aureumacia.com
For full details on how we collect, use, and protect your personal information, please review this Privacy Policy regularly for updates.